♥ Book Title : Operational Excellence
☯ Full Synopsis : "As industrial companies are placing a higher focus on operations, this book comes at the right time with a compilation of basic concepts of Operational Excellence and their application. Operational excellence allows companies to recover from reductions in gross margins and low profitability, which largely occur due to a rise in agile competition and the short life span of new technologies. This book helps managers and consulting academicians as a ready reference for cross-industry implementation of operational excellence."Article| Gilad Issar, Liat Ramati Navon| Statement ..."
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♥ Book Title : Back to Basics
☯ Full Synopsis : "Operations excellence is the single most important factor in reaching the next level of operational performance. Whether a team leader, a small-business owner, or a veteran operations professional, Back to Basics will equip you with the tools and strategies you need to begin your journey toward operations excellence. After each discussion, four true-to-life cases illustrate how common problems encountered at every level of operations can be overcome through application of the techniques learned in the preceding chapter. Original."Article| Douglas Sutton| Statement ..."
♥ Book Title : Total Quality Management and Operational Excellence
☯ Full Synopsis : "The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland’s popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects."Article| John S. Oakland| Statement ..."
♥ Book Title : Operation Excellence
☯ Full Synopsis : "The book's 50 battle-tested strategies of the U.S. Army, Navy, Air Force and Marines can mean the difference between failure and spectacular success in our personal and professional lives."Article| Mark C. Bender| Statement ..."
♥ Book Title : Operation "Excellence in Service"
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♥ Book Title : Design for Operational Excellence: A Breakthrough Strategy for Business Growth
☯ Full Synopsis : "Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network."Article| Kevin J. Duggan| Statement ..."
♥ Book Title : Encyclopaedia of Operation Excellence and Total Quality Management
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♥ Book Title : Core-papers for seminars on Operation "Excellence in Service"
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♥ Book Title : Operational Excellence
☯ Full Synopsis : "Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Written by a National Automotive Service Advisory Panel member and former host of the “Tech Tips” segment on the popular “Truckin’ USA” television show, each book contains proven solutions for effectively tackling challenges faced by today’s professional automotive service managers. The rationale for automotive services management as a unique discipline is also explained, making this series a great resource for professionals and those interested in Auto Service Management as their career path."Article| Mitch Schneider| Statement ..."
♥ Book Title : Operational Excellence
☯ Full Synopsis : "Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value Strategies for and implementing details for enterprises at all levels of maturity from those with programs in place to those looking to improve safety, health, environment performance as well as the efficiency and effectiveness of their operations Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization Defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results Applicable to a broad variety of operating enterprises, academic institutions and third party implementing organizations"Article| John S. Mitchell| Statement ..."
♥ Book Title : The Oliver Wight ABCD checklist for operational excellence
☯ Full Synopsis : "The Oliver Wight ABCD Checklist for Operational Excellence Since 1977, manufacturing professionals have turned to The Oliver Wight ABCD Checklist to improve their companies’ performance. Must-reading for logistics, distribution, and manufacturing professionals, the ABCD Checklist provides a superbly efficient approach to benchmarking your company’s performance and capabilities against the very best. Its sharply honed questions cover all the essential areas: Strategic Planning People/Team Systems Total Quality Continuous Improvement New Product Development Planning and Control This newly updated edition reflects the dramatic changes in MRP II practices and the explosion of Enterprise Resource Planning (ERP) tools. Including FAQs and tools from the field compiled by Oliver Wight’s international group of consultants, The Oliver Wight ABCD Checklist for Operational Excellence, Fifth Edition should be a critical part of any program that strives to reach as close to perfection as possible."Article| Oliver W. Wight, Oliver Wight International, inc| Statement ..."
♥ Book Title : Operational Excellence for Change Management
☯ Full Synopsis : "Operational Excellence for Change Management is not just another book on the subject, but the only book on the market tailored to implement excellence for change management operations. It is a powerful, pragmatic and relevant guide for all levels of management. Change management is the enabler for businesses to be successful in today's competitive environment and tomorrow's cut throat world where only the relevant and nimblest businesses will survive. The change operation within the business must become a responsive, efficient, effective and flexible to deliver quality outcomes at optimum cost with fewer defects and maximise returns on investment budget. Any change operation not striving for excellence will let the business down severely. The author has designed a unique Blueprint for Operational Excellence. It encompasses an implementation wrapper titled Seven Step Route Planner to Operational Excellence, which is the conduit for applying the four principal elements of excellence. These are: Objectives; Principles; Enablers, and Frameworks. At the centre is the business vision that drives the desired results. The route planner explains the journey through each step and introduces key principles and frameworks tailored for all aspects of a change management operation. The approach is to hold the readers hand through the 330 pages of explanations which in themselves are proven and well known techniques and tools. For change management excellence, there is no need to employ expensive consultants or use time consuming methods that are neither suitable nor fit for purpose. The book is suitable for professionals and students alike and they will quickly grasp the models and proven techniques deployed. It is aimed at anyone who wants to understand all the facets of a change organisation and how they can be improved to provide operational excellence. It conveys techniques clearly, and presents multiple examples and colour illustrations that guide the reader to implement excellence. The book is also an amazing manual for any reader who wants to learn about current thinking of running a change management operation. It will provide a singularly helpful resource to academics, students and practitioners. Please note the second edition has now been published under the title of "Change for Excellence""Article| John Crawford| Statement ..."
♥ Book Title : The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition
☯ Full Synopsis : "Generate Better, Faster Results— Using Less Capital and Fewer Resources! “[The High-Velocity Edge] contains ideas that form the basis for structured continuous learning and improvement in every aspect of our lives. While this book is tailored to business leaders, it should be read by high school seniors, college students, and those already in the workforce. With the broad societal application of these ideas, we can achieve levels of accomplishment not even imagined by most people.” The Honorable Paul H. O’Neill, former CEO and Chairman, Alcoa, and Former Secretary of the Treasury “Some firms outperform competitors in many ways at once—cost, speed, innovation, service. How? Steve Spear opened my eyes to the secret of systemizing innovation: taking it from the occasional, unpredictable ‘stroke of genius’ to something you and your people do month-in, month-out to outdistance rivals.” Scott D. Cook, founder and Chairman of the Executive Committee, Intuit, Inc. “Steven Spear connects a deep study of systems with practical management insights and does it better than any organizational scholar I know. [This] is a profoundly important book that will challenge and inspire executives in all industries to think more clearly about the technical and social foundations of organizational excellence.” Donald M. Berwick, M.D., M.P.P., President and CEO, Institute for Healthcare Improvement About the Book How can some companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these extraordinary, high-velocity organizations consistently outperform all the competition—and, more importantly, continually widen their leads. In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework you can leverage to surge to the lead in your own industry. Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care. While he investigates several great operational triumphs, like top-tier teaching hospitals’ fantastic improvements in quality of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion, The High-Velocity Edge is not just about the adoration of success. It also takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations. The decades-long prominence of Toyota, for example, is contrasted with the many factors leading to the automaker’s sweeping 2010 product recalls. Taken together, these multiple perspectives and in-depth case studies show how to: Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses as they arise Attack and solve problems when and where they occur, converting weaknesses into strengths Disseminate knowledge gained from solving local problems throughout the company as a whole Create managers invested in developing everyone’s capacity to continually innovate and improve Whatever kind of company you operate— from technology to fi nance to healthcare— mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results—using less capital and fewer resources. Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry."Article| Steven Spear| Statement ..."